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Warranty Claim
KELLY guarantees its products against faulty workmanship and materials for twelve (12) months from date of delivery to the customer. This manufacturer guarantee supplements in scope the statutory warranty applicable in the relevant country. Disc Chain, Prickle Chain and Swivel Bearings units are wear items and it is reasonable to expect that these parts may need to be replaced over time. Swivel Bearing units are guaranteed for a period of twelve (12) months or 4000 hectares/10,000 acres, whichever occurs first. Replaceable cutting disc blades are warrantied against faulty materials and workmanship only. All other ground engaging tools carry a 20,000 hectare/50,000 acre wear warranty. If the machine is registered within 2 months of delivery to the customer and all documentation is returned as per the Terms and Conditions of KELLY extended Warranty Offer, KELLY then offers an additional 36-month framework warranty. Machine registrations can be completed by the customer or dealer on the KELLY website or by returning the registration form in the KELLY operators manual. The KELLY warranty policy does not cover incorrect assembly after handover to the purchaser, misuse, modifications, damage during transit, nor product that has not been maintained as per the KELLY maintenance procedures outlined in the relevant product manual. Failure to properly maintain the machine or blatant misuse shall result in the warranty being null and void. Any warranty repair, service or modification to products must be performed by an authorised KELLY repairer or pre-approved by KELLY in writing prior to any work being completed. If service parts are required these must be ordered through KELLY parts distribution. To ensure the continuity of warranty, it is expected that all warranty repair works are completed in a timely manner, as specified by KELLY. A returns authority will be issued to the Dealer for any faulty parts to be returned at the request of the company. Claims for warranty, labour or parts must be completed by the authorised dealer on the prescribed warranty claim form found on the KELLY website. KELLY reserves the right to request written, photographic, or video documentation prior to any warranty approval. Warranty claims are to be lodged within 30 days of completion of work. If further information is requested by KELLY, an additional period of 30 days will be allowed to provide the requested information. For any uncertainties regarding warranty coverage or inquiries about whether a product concern falls under warranty, kindly direct all queries to warranty@kellytillage.com. Our dedicated team will promptly assist you in resolving any concerns and ensuring a satisfactory resolution in accordance with our warranty policy. Failure to adhere with the above instructions may result in the warranty claim being declined. Upon completion and approval of the claim, the dealer will receive a credit to their KELLY account. The warranty will be immediately void if non-genuine KELLY approved parts & accessories are fitted.
Is this machine registered ?
(Required)
The machine MUST be registered before submitting a warranty claim.
-
Yes
No
Distributor or Dealer Name
(Required)
Filled out by
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First
Last
Dealer Phone Contact
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Dealer Email Contact
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Dealer Address
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Street Address
Address Line 2
City
State / Province / Region
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Afghanistan
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Portugal
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Qatar
Romania
Russian Federation
Rwanda
Réunion
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Saint Kitts and Nevis
Saint Lucia
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Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Customer Details
In accordance with the GDPR, the customer must be made aware of how their personal data will be used. If a customer email address is not provided, it becomes the dealer's responsibility to notify the customer by making them aware of the following information: https://aus.kellytillage.com/wp-content/uploads/KEDOC120-Personal-Data-Usage-Practices-REVB.pdf
(Required)
In accordance with the GDPR, the customer must be made aware of how their personal data will be used. If a customer email address is not provided, it becomes the dealer's responsibility to notify the customer by making them aware of the following information: https://aus.kellytillage.com/wp-content/uploads/KEDOC120-Personal-Data-Usage-Practices-REVB.pdf
The customer is aware of and consents to the provision of their personal information
Customer's Business Name
(Required)
First
Customer Name
(Required)
First
Last
Phone
(Required)
Email
(Required)
Address
(Required)
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Kelly product that you are claiming warranty for.
Model
(Required)
-
Model 1204
Model 2006 (6m)
Model 3009 (30ft)
Model 40 (40ft)
Model 45 (45ft)
Model 50 (50ft)
Model 6218 (60CT)
Model 6218HDX (62HDX)
Serial Number
(Required)
Date of Purchase
(Required)
Day
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
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25
26
27
28
29
30
31
Month
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
Year
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
Date of Failure
(Required)
Day
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
Year
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
Date of Repair
(Required)
Day
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
Year
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
Hectares Operated
(Required)
0 to 1,000
1,000 to 5,000
5,000 to 15,000
15,000 to 50,000
50,000 & Up
Claiming warranty for
(Required)
-
Swivels
Axles
Tyres/ Rims
Cylinders
Frame work
Chain
Shortages
Other
Please explain other
Suspected cause of failure ?
(Required)
Do not simply say "Defective", please go into more detail. If this issue relates to an assembly update or technical bulletin please provide the number it relates to.
Is this claim for a technical bulletin
(Required)
Yes
No
Technical bulletins
010 - V9 Manifold valve update
012 - 30ft Manifold valve update
013 - Tail tension update
014 - 60CT/ 62 Centre frame cracking
015 - 45ft Axel mount gusseting
016 - Axel mount repair not yet damaged
017 - 62HDX Jockey wheel upgrade
018 - 45ft Axel mount replacing
020 - 60ft Single to dual wheel conversion
023 - Hydraulic manifold internal plug instruction
024 - 60CT Axle mounting assembly updat
026 - Dust cap
027 - 30ft Bearings
031 - 62HDX Drop leg modification
033 - Main pull module repair
039 - 62HDX Jockey wheel replacement
042 - 62HDX Jockey wheel replacement
CL2 Disc Chain
Please attach a digital photo
(Required)
Drop files here or
Select files
Max. file size: 25 MB.
Please attach a digital photo
(Required)
Drop files here or
Select files
Max. file size: 25 MB.
Parts Replaced (arrangements should be made to return items to factory)
(Required)
Quantity
Part Number
Description
Price Per Unit
Total Price
Add
Remove
Parts Charge, please select an option.
(Required)
Parts were invoiced
Parts were supplied No Charge
Please attach the parts invoice/s
Drop files here or
Select files
Max. file size: 1 MB.
Labour
(Required)
Description
Time claimed
Rate (Max $115)
Total
Add
Remove
Travel
Description
Time claimed
Rate
Total
Add
Remove
Location work was completed
(Required)
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Associated receipts for "other credits"
Max. file size: 1 MB.
(Required)
I accept the terms and conditions in the Kelly Warranty Policy.
A copy of this information will be emailed to your address as confirmation of receipt of the claim. Please print or file for your records.