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Warranty Claim
Kelly guarantees its products against faulty workmanship and materials for twelve (12) months from date of purchase. Disc Chain, Prickle Chain and Swivel Bearing units are considered to be wear items and it’s reasonable to expect that these parts may need to be replaced over time. We do however guarantee the Swivel Bearing units for a period of twelve (12) months or 10,000 acres, whichever occurs first. Prickle Chains and all Disc Chains excluding the CL2 will be warrantied for a useful life span of 50,000 acres. The cast linkage sections of the CL2 discs are warrantied for 50,000 acres, while the replaceable disc is a wear part and warrantied against faulty materials. Kelly is offering an additional 12 month warranty if the machine is registered within 2 months of purchasing the machine. Machine registrations can be completed by the customer or dealer on the Kelly website or by the warranty registration form in the operator manual. Kelly’s warranty policy does not cover misuse, modifications, damage during transit or product that has not been maintained per the Kelly maintenance procedures outlined in the relevant product manual. Failure to properly maintain the machine or blatant misuse shall result in the warranty being null and void. The warranty for the machine will be voided immediately if any non-Kelly OEM (Kelly original equipment manufacturer) part is used on the machine. Kelly reserves the right to request written, photographic or video documentation prior to any warranty authorisation. All warranty queries and requests for authorisation can be directed to
[email protected]
Any warranty repair, service or modification to products must be pre-approved by Kelly in writing and performed by an authorised Kelly dealer. If there are service parts needed this must be ordered through Kelly parts distribution and Kelly will issue a Returned Goods Authorization (RGA) for any faulty parts that are to be returned. To ensure the continuity of warranty, related to any approved claims, it is expected that all warranty repair works are completed in a timely fashion, as specified by Kelly. Any claim for warranty, labour or parts must be completed on the Kelly website. Warranty claims are to be lodged within 30 days of completion of work. If further information is requested on the claim from the Warranty Officer, you have 30 days to provide the information. If you fail to apply with the above instructions the warranty claim will be declined and closed. Upon completion and approval of this claim the dealer will receive a credit to their account.
Distributor or Dealer Name
*
Filled out by
*
First
Last
Dealer Phone Contact
*
Dealer Email Contact
*
Address
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
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Cook Islands
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Netherlands
New Caledonia
New Zealand
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Niue
Norfolk Island
North Macedonia
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Norway
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Panama
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Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
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Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
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United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Customer Details
In accordance with the GDPR, the customer must be made aware of how their personal data will be used. If a customer email address is not provided, it becomes the dealer's responsibility to notify the customer by making them aware of the following information: https://usa.kellytillage.com/wp-content/uploads/KEDOC120-Personal-Data-Usage-Practices-REVB.pdf
*
In accordance with the GDPR, the customer must be made aware of how their personal data will be used. If a customer email address is not provided, it becomes the dealer's responsibility to notify the customer by making them aware of the following information: https://usa.kellytillage.com/wp-content/uploads/KEDOC120-Personal-Data-Usage-Practices-REVB.pdf
The customer is aware of and consents to the provision of their personal information
Customer's Business Name
*
Customer Name
*
First
Last
Phone
*
Email
*
Address
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Kelly product that you are claiming warranty for.
Model
*
-
Model 2006 (20ft)
Model 3009 (30ft)
Model 4012 (40ft)
45R
45D
Model 4614 (Model 46)
50ft
Model 6218 (60CT)
62ft
Model 6218HDX (62HDX)
12X (Smoother)
Serial Number
*
Date of Purchase
*
DD slash MM slash YYYY
Date of Failure
*
DD slash MM slash YYYY
Date of Repair
*
DD slash MM slash YYYY
Acres Operated
*
0 to 1000
1,000 to 5,000
5,000 to 15,000
15,000 to 50,000
50,000 & Up
What Kelly Rep have you been in contact with regarding this warranty claim?
*
Claiming warranty for
*
-
Swivels
Axles
Tyres/ Rims
Cylinders
Frame work
Chain
Shortages
Other
Please explain other
Description of Failure/Reason for Credit
Do not simply say "Defective", please go into more detail.
Is this claim for a technical bulletin
*
Yes
No
Technical bulletins
010 - V9 Manifold valve update
012 - 30ft Manifold valve update
013 - Tail tension update
014 - 60CT/ 62 Centre frame cracking
015 - 45ft Axel mount gusseting
016 - Axel mount repair not yet damaged
017 - 62HDX Jockey wheel upgrade
018 - 45ft Axel mount replacing
020 - 60ft Single to dual wheel conversion
023 - Hydraulic manifold internal plug instruction
024 - 60CT Axle mounting assembly update
026 - Dust cap
027 - 30ft Bearings
031 - 62HDX Drop leg modification
033 - Main pull module repair
037 - Model 46 walking axles hyper-extension
039 - 62HDX jockey wheel replacement
040 - replacement height adjustment chains
041 - replacement rear chain catchers
043 - taper lock brake disc
045 - bull pull hitch bolts
048 - 46' main pull nose reinforcement
049 - drawbar cylinder flow reducing orifice
053 - 30' chain retainer plate installation
055 - 46 rear A frame field fit brace strap
061 - 12m tail guard
063 - 12m USA chain carrier extensions
065 - 46' gen 2 light brackets: update for better clearance
066 - forged wing pivot replacement
067 - wing pivot bush repair
068 - 46' gen 2 light bracket re-position
069 - 24mm springs on blade chains on 4012 machines
072 - milling rework on venturi manifold for fitment
074 - 40' u-bolt wing posts (USA)
075 - L bracket extension: installation procedure
076 - securing 3/8th roll pins in oversized CL1 hooks
077 - K4 fitting guide
078 - removing a welded chain link
079 - 40' K4 chain retainer plates
080 - transport lock for 2" drawbar cylinder rods
084a - 46' centre frame mounting brace
084b - 46' centre frame gen 1 & 2 crack repair
084 Seeder Installed - brace for 46' with seeders
084 Seeder Installation - seeder installation on already reinforced 46' centre frames
085 - 4012 chain management upgrades
088 - 1204 Kelly Diamond Harrow parallel lift installation
089 - 4614 G2 tail chain management
090 - ball pull correct mounted
091 - V12 manifold filter inspection
091a - V12 filter spring removal
091b - V12 filter removal - factory preventative action
091c - V12 filter spring removal - factory preventative action
100 - pin locking bolt upgrade
CL2 Disc Chain
Please attach a digital photo
*
Drop files here or
Select files
Accepted file types: jpeg, jpg, gif, png, pdf, Max. file size: 512 MB, Max. files: 20.
Parts Replaced (arrangements should be made to return items to factory)*
*
Quantity
Part Number
Description
Price per unit
Total price
Parts Charge, please select an option.
*
Parts were invoiced
Parts were supplied No Charge
Please attach the parts invoice/s
*
Drop files here or
Select files
Max. file size: 512 MB, Max. files: 20.
Labor
*
Description
Hours claimed
Rate (Max $115)
Total
Travel
*
Miles travelled
Rate (Max $1.50)
Total
Location work was completed
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Associated receipts for "other credits"
Accepted file types: jpeg, jpg, gif, png, pdf, Max. file size: 512 MB.
*
I accept the terms and conditions in the Kelly Warranty Policy.
A copy of this information will be emailed to your address as confirmation of receipt of the claim. Please print or file for your records.
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